Editing Element (Shape) Data
Select a shape (element) and press CTRL+M, or right-click on the shape and select Edit Data from the context menu to see the Shape Data form.
A – Name of the table / class the selected shape belongs to. The system will ignore shapes which have no table selected. A selected table with an empty element field will be recognized as a not committed element.
B – Name of the element instance in ServiceNow. If the field is empty, the element is not existing yet and needs to be committed to create the instance in ServiceNow. A selected table with an empty element field will be recognized as a not committed element. In case an element is selected here, the system will recognize the shape as a committed element.
C – Name of the Element which will be displayed in the diagram. This can differ from the real elements name in ServiceNow to make the diagram better readable.
D – User notes made during the diagramming process to share with peers which may be helpful during the review and approval process of the diagram.
E – The expected start date can be used for scenario planning purposes to indicate the target implementation date of an element.
F – The expected stop date can be used for scenario planning purposes to indicate the target stop date of an element.
G – The tooltip text shown when hovering the mouse on the shape. By default it is the table / class name.
H – Link to the element form.
I – Unique ServiceNow SysID of the element instance.