Frequently Asked Questions
UPM·X is extending ServiceNow’s CMDB base table and is part of the same database. Technically, there is no difference between the e.g. Service table coming with ServiceNow and the Vision table coming with UPM·X. UPM·X tables can create relationships to ServiceNow tables and vice versa, as it uses the same features and platform capabilities e.g. access rights, workflow engine, reporting, dashboarding, etc.
As we started the development of our Unified Portfolio Management (UPM) solution in 2015 we have been the first ones creating the Business Application, Business Capability, Information Object etc. tables in ServiceNow. Meanwhile, those tables have been added by ServiceNow as they are becoming a commodity. The naming redundancy is because of historic reasons. With UPM·X V4.0 we have eliminated the naming redundancies. Existing customers can see those tables with an UPM·X extension e.g. Business Application UPM·X.
Recently and finally the ServiceNow CMDB data model got a name: CSDM—Common Services Data Model and new tables have been added e.g. Business Application as those are getting now commodity on the market. Since we have started the development of UPM·X in 2015, it’s 100% build extending natively the CMDB data model, ergo it is part of the CSDM. UPM·X brings the CSDM to the next level by bringing conceptional, logical and physical architecture together.
Yes. ServiceNow provides the markets most flexible platform with extensibility of the metamodel within seconds with over 40 types of fields. UPM·X is an extension of the ServiceNow metamodel and can be configured like any other ServiceNow table.