Designer Knowledge Base & User Guide

Tips & Tricks for Diagram Interactions

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  • Do not change the hyperlink for elements added from the browser which link to the element form.
  • Create a dashboard containing shapes with hyperlinks to various diagrams in the sequence required to facilitate a good business conversation with your stakeholders.
  • Be aware, that hyperlinks are shortened e.g. and do not contain the server/domain name, which can be used within ServiceNow only. In case the full qualified URL is required e.g. referring from other websites to the Diagram, you need to add the domain name in front of the hyperlink e.g.:
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