FREELUCY supports the visualization of hierarchical data. Hierarchical data is build in ServiceNow to parent/child relationships (reference to the same table).
Hierarchical data is shown with “+” icons. Click the plus icon to expand the hierarchy. Expanded level icons will change to “-“. Click the minus icon to collapse the hierarchy again.
Multi-selection of elements is supported for hierarchical data, too.
The changes will not take affect immediately. You need to Commit the changes before the relationships are created in ServiceNow.