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Installation

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The installation of the FREELUCY application needs to be performed by your ServiceNow admin and takes around 10-15 minutes. It is a full handsfree installation and needs to be performed on the non-production instances e.g. sandbox, development, test, training, pre-production, and on the production instance.

After the successful free purchase request of the FREELUCY application through the ServiceNow store, the application will be available on all your organizations instances for installation.

To install the application on pre Madrid instances:

  1. Log in to the ServiceNow instance on which you want to install the app.
  2. Navigate to System Applications > Applications.
  3. For Kingston release or before, click the Downloads tab. For London release, click the Not Installed tab.
  4. Locate the app and click Install. The application is automatically installed onto your instance.
    NOTE: FREELUCY does not come with any tables and does not include any demo data!

To install the application from Madrid onwards:

  1. Log in to the ServiceNow instance on which you want to install the app.
  2. Navigate to System Applications > All Available Applications > All.
  3. Search for the app you want to install.
  4. Click on Install. The application is automatically installed onto your instance.
    NOTE: FREELUCY does not come with any tables and does not include any demo data!
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