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Professional Services
Training, Enablement, Advisory, Consulting

Empowering Your Journey with Expertise

At ins-pi, our Professional Services are designed to do more than just support your organization—we aim to make your team self-sufficient. Whether you’re looking for expert consulting, tailored training, enablement, or ongoing guidance, our goal is to equip your team with the knowledge and tools they need to succeed independently while maximizing the value of ins-pi products.

Training

We believe training is about empowerment. Our programs are designed to help your team develop the skills and confidence they need to use ins-pi products effectively without external support.

  • Admin Training for technical mastery.
  • "Train-the-Trainer" sessions for internal knowledge transfer.
  • Custom packages tailored to your unique needs.
Admin Training Train the Trainer Custom Training
Price prepaid
on request
 		prepaid
on request
 		prepaid
on request
Products
FREELUCY is an intuitive solution that requires no training to get started. Explore the knowledge base for essential steps and configuration guidance. If needed, we can provide a customized training package tailored to you and your organization.
Training Content
Type
Remote
Remote
Remote
Duration
The total duration of remote training can be divided and scheduled across multiple days for improved comprehension and convenience.
2x2 hours
2x2 hours
on demand
Participants
5
10
10+
Training Materials
Participant Roles
Administrator
ServiceNow and Product Administrators are responsible for installing, updating, and configuring the product.
Editor
An editor is typically a user with the ability to create, modify, update, and manage data within the product.
Viewer
A viewer or reader is a user who can access and consume content created by editors and administrators.
 

Enablement Packages

Our enablement services focus on setting your team up for success by providing a seamless onboarding experience while equipping them with the knowledge to manage and adapt the solution independently.
Price prepaid
on request
 		prepaid
on request
 		prepaid
on request
Enablement Package Details
Type
Remote
Remote
Remote
Best Practice Advisory
Scope
Initial Configuration
ACL Configuration
Defines and manages access control on ServiceNow, ensuring that roles, groups, and users have the appropriate permissions to view, edit, or manage data securely within the platform.
Packaging
Packaging the configuration into ServiceNow UpdateSets and preparing it for deployment across Staging, Test, and Production instances.
Views & Filters
Calculated Fields
Metamodel Extensions
Transformation Framework
Enablement of initial Transformation Framework use-cases.
Data Migration

Engagement Overview

 
Kick-off Success Planning Use Case Requirement Configuration Delivery
ins-pi Roles
Head of Services
Practice Consultant
Lead Consultant
Technical Consultant(s)
Trainer(s)

Implementation Plan Example

This is a baseline schedule, designed to serve as a starting point. The final project schedule will be tailored to accommodate any constraints from both the customer and ins-pi.

ins-pi Implementation Roadmap

Advisory & Consulting Services

In addition to our standard service offerings, we recognize the importance of delivering customized advisory and consulting services to meet your specific needs with our expertise. Our skilled consultants collaborate with your team to assess challenges, create bespoke solutions, and enhance processes, all while sharing knowledge to equip your team for sustained success.

Talk to our Experts

Let’s Get Started

Are you ready to transform your business with ins-pi and gain full control over your journey? Let’s discuss your unique requirements and craft a solution that empowers your team.

Book a Call Now